NCFC:When and how to communicate

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Help! How Do I Use our System?

If you want to.... Then use the...
  • Place an order
  • See what others are ordering
  • View your invoice
Ordering System

  • Send an e-mail to your drop site - Use only for operations issues
  • Send an e-mail to NCFC - Use only for operations issues and urgent food safety leglistation
Mailman

  • Post information about a learning or social event
  • Discuss food, health, gardening, etc.
Forums

  • Read NCFC documents
  • Update NCFC documents
Wiki



This stuff below gets moved elsewhere

You're welcome to make changes directly.  If you're not sure about something relating to this page (e.g. have a better structure to propose), use the discussion tab at the top.  (Is this a good idea?  We could all watch the discussion page until it settles down in a month?)

Mailman - NCFC announcements

About

  • Mailman can be used to email individual chapters and/or the entire NCFC food club (all chapters).
  • Most folks are set to daily digest as opposed to invididual e-mails.  Thus for time critical infomration, mailbox is not a good option.

Directions

  • The default setting for everyone is daily digest, to change to individual e-mails...
  1. Refer to 'Using Mailman #5 How Do I update my Member Settings In Mailman?'.

Examples of Chapter Specific Mailman Communications

  • Weekly Summary Updates
  • Notify the chapter when jobs are available and/or help is needed

Examples to NCFC Mailman Communications

  • Information about leglislation which will hurt small farmers

Forums - discussions and off topic announcements

About

  • Mark as read - top right hand side.   Useful if you can't keep up with the forums and want to just notice new messasges that are posted

Directions

  • Subscriptions
    • Warning To subscribe to a forum, you must select the forum, go to the bottom of the page and select Subscribe.  You cannot subscribe to all forums at once by going to the bottom of the Forums page (the one that lists all the forums) and subscribe.Each forum must be subscribed to individually.

Examples

  • All Members --> sources --> Frontier -- You found a great sale item at Frontier
  • All Members --> sources --> new sources -- You want to suggest a new source

Forums - private messages

Forums - polls

Wiki - documents

About

Directions

Examples

Send e-mail to all users in your group (Immediate)

About

  • Goes out immediately as an individual email, so it is perfect for urgent information.
  • Can only send to a specific drop location
  • This can flood people's mailboxes, so use sparingly.

Directions

1. Select Directory, in the upper right hand corner of any foodclub ordering page
2. Select Send e-mail to all users

Examples

  • No meeting due to weather
  • Special last minute source offering so that we can take advantage of some sort of deal.  

Send e-mail to all users who ordered from a particular source (immediate)

About

New feature

Directions

  • Go to the invoice processing page for the source

Examples

  • To announce source shortages for the week's order